Streamline the re-dispute process with SupplyPike - dispute a deduction that was previously disputed and denied with one simple click!
Denied deductions will reside in the Follow Up bucket within the Deductions List view. From there, you can filter, sort, and select denied disputes to pursue again. Click into the individual deduction to see the previous dispute details, including Lowe's resolution comment.
Lowe's allows for multiple re-dispute attempts. You can dispute deductions for 18 months after the last activity date on the deduction. SupplyPike will track all of your re-dispute attempts and the associated details.
Steps to Re-dispute a Denied Deduction
Once you've found a denied deduction to dispute, click into the Deduction Details for that deduction.
Review Lowe's resolution comment provided at the time of the denial.
SupplyPike will pre-fill the previous dispute information in the Create Dispute form; however, review the fields and update any as needed.
Additionally, review the documents to be submitted with the dispute. Keep in mind that Lowe's allows only 5 documents to be submitted per dispute. Select/de-select the 5 documents to be submitted with the re-dispute.
Once the dispute details are ready, submit the dispute!
Once submitted, the dispute will move to Lowe's Research status and can be found in the In Progress bucket in the Deduction List view.