Offset Details Page Overview
The Offset Details page is the central place to review and manage an individual offset. It provides a complete view of every unique detail associated with an offset, helping you understand exactly why the offset occurred and what actions can be taken.
Because this page brings together all offset data, documents, and dispute controls in one place, it is the best place to validate details and confidently submit a dispute when needed.
Complete Offset Information
This page contains all available data tied to the offset, including program details, amounts, dates, associated items, locations, and any other relevant attributes. Because each offset is unique, the Offset Details page is the most accurate and comprehensive source of information for reviewing offset specifics.
Attached Documents
Any supporting documents found within document integrations related to the offset are automatically attached and displayed on the Offset Details page. Additional documentation can also be added at any time.
Dispute Review and Editing
From the Offset Details page, you can review and edit dispute-related information before submitting. This includes updating the dispute reason and dispute text, whether or not you have dispute defaults configured. You can make changes at any time prior to submission to ensure the dispute accurately reflects the issue.
