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Compliance Supporting Documents

Written by Parker Johnson
Updated over 2 weeks ago

About Attachments and Supporting Documentation

When submitting a dispute:

  • Only one attachment can be submitted per dispute, matching Home Depot's requirements.

  • Our app automatically looks for relevant documents from integrations.

Important

Before submitting a dispute, you should review the compiled attachment to ensure it includes the correct and complete documentation for your case.


Adding Additional Documentation

If additional documentation such as email chains, ASNs or other proof documents are needed you can always manually attach documents in the following places:

  • Individually on the Offset Details page

  • In bulk from the Offsets List view

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