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Target Recommended Proof Documentation

Attach the correct documents for a successful dispute

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Written by Abby Mandel
Updated over a week ago

When is a deduction ready to dispute?

When disputing a deduction, remember that you are essentially going to court to prove why the deduction was invalid and should be paid back. Just like in court, you need to present sufficient evidence to prove your case.

For any given deduction code (i.e. - A030, A036, etc.), there are certain types of documents that can help prove why you should be repaid. The SupplyPike Deductions app highlights the proof documentation required by Target for disputing.

When viewing the documents attached to a deduction, certain document types are marked as recommended based on Target's disputing requirements. While a dispute can technically be disputed without a document type, it is highly recommended to attach them to increase the chance of recovery and ensure you are not charged fines by Target for unnecessary disputing.

If a document that is recommended is not currently associated with the deduction, an alert will be displayed.

When all recommended proof documentation is attached and selected for a deduction, you will see a notification that the deduction is ready to dispute. Fire away!

Dispute Readiness

From the Deductions List, you can quickly filter to see only deductions that are Ready to Dispute, or those that are not Ready to Dispute. Click the "Files" button, then select "Ready" or "Not Ready" under Proof Documentation.

Below is a list of dispute codes with recommended document attachments:

Shipping document requirements vary based on whether the PO was shipped Collect or Prepaid:

  • Collect - Bill of Lading

  • Prepaid - Proof of Delivery

Chargeback Type

Code(s)

Recommended documents

Invoice Match

  • A030 - Carton Shortage

  • A176 - Carton Shortage

  • A034 - Unit/Internal Shortage

  • Shipping Document

  • Invoice

  • Accounts Payable Credit/Debit Memo Detail Report

Invoice Match

  • A032 - Damage/Defective

  • Invoice

  • Accounts Payable Credit/Debit Memo Detail Report

Invoice Match

  • A036 - Cost Difference

  • A176- Cost Difference

  • Shipping Document

  • Invoice

  • Accounts Payable Credit/Debit Memo Detail Report

  • Email Approval

  • Purchase Order

Invoice Match

  • A038 - Substitution

  • Shipping Document

  • Invoice

  • Accounts Payable Credit/Debit Memo Detail Report

  • Purchase Order

Past Due Invoices

  • UNPD - Unpaid Invoice

  • Shipping Document

  • Invoice

Returns

  • A004 - Store Return

  • A037 - Defective

  • A135 - Return to Vendor

  • A139 - Destroyed in Field

  • A147 - Return to Vendor

  • A242 - Salvage

  • Other Defective

  • Store Return

  • Email Approval

  • Chargeback Document

Returns

  • RTVS2 - Inventory Removal

  • RTVS8 - Return Center

  • Cover Letter

  • Return Center Shipping Document

  • Chargeback Document

  • Return Tally Sheet or Email Approval

Contractual

all contract deduction types

Email Approval or Supporting Calculation

  • SupplyPike will attach the Supporting Calculation file if we have one to support the validity judgement

File Size and Type Restrictions:

  • Per the Partners Online documentation, allowed file types are PNG, JPG, PDF, CSV, GIF, TIF, EML, DOC, DOCX, and PPT. We have seen failures with XLS and XLSX format, so if you need to upload a spreadsheet, make sure to convert it to CSV format before uploading.

  • They state that file size allowed is 200 MB per dispute case and 10 MB per file, but we have noticed that much larger individual files (even over 50 MB) have been uploaded with no issues.

Things to remember:

  • Recommendations are based on the file tag that is assigned to the document. They do not consider the content of the specific file itself. Content of the file must be sufficient to prove the deduction was invalid (i.e. - if a document is tagged as a Proof of Delivery but is not stamped by the DC, it will still likely lead to a denied dispute).

  • Be sure the checkbox beside each recommended document is checked in order for the document to be sent with the dispute.

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