Deductions Navigator Amazon recently added the capability to source and automatically attach PDFs of invoices and purchase orders that correspond to each deduction's invoice number. This allows you to view Amazon's records without having to check Vendor Central, as well as provide these documents as additional proof for your disputes.
The default position for all of our users is to attach the aforementioned PDFs to all deductions. In order to customize the attachment status for these documents per deduction type, please follow the steps below:
Click the gear icon on the top right corner of the screen.
Make sure you're on the "Attachments" tab, then turn on/off toggles for each deduction type:
In order to access and view the invoice and purchase order PDFs but no longer have them attached to corresponding disputes by default, turn off the toggle corresponding to the deduction type(s) you'd like to change.
In order to access and view the invoice and purchase order PDFs as well as have them automatically attached to corresponding disputes, turn on the toggle corresponding to the deduction type(s) you'd like to change.
Once you make the desired changes, click on the "Save Changes" button. Otherwise, click the "Cancel" button to revert back to the previously saved (or default) settings.
When toggles are in the ON position, the invoice and purchase order PDFs will be automatically attached to each corresponding dispute card (i.e.: Checked).
When toggles are in the OFF position, the invoice and purchase order PDFs will be accessible but won't be attached to each corresponding dispute card (i.e.: Unchecked).
