SupplyPike Deductions app Amazon recently added the capability to source and automatically attach PDFs of invoices and purchase orders that correspond to each deduction's invoice number. This allows you to view Amazon's records without having to check Vendor Central and provide these documents as additional proof for your disputes.
The default position for all users is to attach the PDFs above to all deductions. To customize the attachment status for these documents per deduction type, please follow the steps below:
Click the gear icon on the top right corner of the screen.
Make sure you're on the "Attachments" tab, then turn on/off toggles for each deduction type:
To access and view the invoice and purchase order PDFs but no longer have them attached to corresponding disputes by default, turn off the toggle corresponding to the deduction type(s) you'd like to change.
To access and view the invoice and purchase order PDFs and have them automatically attached to corresponding disputes, turn on the toggle corresponding to the deduction type(s) you'd like to change.
Once you make the desired changes, click the "Save Changes" button. Otherwise, click the "Cancel" button to revert to the previously saved (or default) settings.
When toggles are in the ON position, the invoice and purchase order PDFs will be automatically attached to each corresponding dispute card (i.e., Checked).
When toggles are in the OFF position, the invoice and purchase order PDFs will be accessible but will not be attached to each corresponding dispute card (i.e., Unchecked).
