Release notes - November 10th, 2023
Updates
Co-Op export
You can now export your Co-Op deduction data into a CSV file.
Deductions Validity
You can now find a validity judgement on every shortage and price claim you get from Amazon.
Release notes - September 22nd, 2023
Updates
Co-Op launch
You can now view, dispute and have your Co-Op deductions automatically validated by our app.
Deductions Over Time
You can now track the deductions they receive over time.
Release notes - June 5th, 2023
Updates
Auto Disputing for Amazon
Auto Disputing will allow you to set criteria and conditions for any deduction types you wish to be disputed automatically by our system.
Users that opt-in to put their disputes on autopilot can track which deductions have been submitted automatically and which were done manually using the "Auto-disputed?" filter or the boolean in the export file.
Settlement 2.0
You can now create settlement cases through our app as well as track, respond, and negotiate in-app.
Settlement Data in the Dashboard
The Deductions by Status chart now allows you to view total dollars under Open Items (settleable), total dollars in settlement, and total dollars recovered through settlement.
Release notes - January 30th, 2023
Updates
You can opt to have our system automatically re-dispute, in full, any deduction you've disputed that would have otherwise failed due to recently introduced deduction data changes that our nightly and daily data syncing activities might have missed.
Deductions Navigator for Amazon can now be used with international (non-US, non-Canadian) Vendor Central accounts.
You can now archive (individually or in bulk) any actionable deductions which you consider to be valid.
You can filter the list view pages using 'Disputed through SupplyPike' or 'Only failed disputes' filters as well as sort your list view by invoice date.
Fixes
The error regarding missing disputable invoice PDFs has been fixed.
Issues causing failed disputes due to dispute data mismatch are now resolved.
Release notes - January 16th, 2023
Updates
You can now export deduction line item data to dig deeper into which products are most affected by shortages and/or price claims.
The Dashboard page now hosts two new cards:
Deductions by Payee Code
Deduction by Location (i.e.: by Amazon DC code)
Fixes
The error causing disputed Price Claims to be duplicated has now been fixed.
Line item deduction data mismatch is resolved.
Stuck in the 'Submitting...' status error is now fixed.