Sometimes, Target ignores invoices from vendors, and when this happens, Target often does not pay the invoice. To get paid, vendors must dispute the invoices in Synergy with proof of shipment or delivery. Sound familiar? You're right—it's just like disputing shortage deductions!

Almost every Target vendor has past-due, unpaid invoices. By our count, on average, only 29% of the ones that could've been disputed and paid have ever been disputed and paid (before us). Most vendors have thousands, and sometimes millions of dollars in past-due, unpaid invoices that are going unaddressed.

And lucky for all those vendors not getting paid, disputing unpaid invoices has a very high win rate!

To support Target vendors in getting paid every cent they're owed, we've launched a new Invoices page within Deductions Navigator.

Within the CPG/FMCG industry, a supplier (also known as a vendor, such as Hanes) sends a list of goods to a retailer (like Target). The retailer would have previously sent a Purchase Order to the supplier, specifying the goods they want to buy. The supplier fulfills the Purchase Order by shipping the goods to the retailer, typically to a distribution center (DC), and then sends an invoice for payment. The retailer then pays the supplier based on the invoice for the goods received.

Invoices are marked Past Due if they are 14 days past the due date for payment associated with the invoice. Once they're past due, we will show them in the New bucket within our app. We chose 14 days past due date to allow plenty of time for receiving on Target's end as well as based on feedback from many of our customers. Eventually, we may enable users to customize how long after a due date something is considered eligible to be disputed.

For Urgent or New Past Due invoices, just like with our Deductions features, if you dispute them, they will move to the In Progress bucket and provide case information from Synergy. The deduction will move to the Resolved bucket if Target approves the invoice. If Target denies the invoice but has not yet expired, the invoice will move to the Follow Up bucket. Expired invoices can be viewed in the Resolved bucket. Disputed invoices that have yet to expire can be re-disputed if needed.

Unpaid Invoices appear on the Dashboard with code UNPD and are filterable, just like a deductions code.

To successfully dispute an unpaid invoice for payment, a vendor typically only needs to provide some sort of proof of shipment or delivery. This can be things like a BOL, perhaps Target's Delivery Receipts, or a POD from your carrier, depending on whether it was prepaid or collect.

Shipping document integrations can be set up for unpaid invoices just like we do for deductions today, so you won't have to spend any more time hunting them down and checking whether or not you've got the correct document. Let our software do that work for you.

Auto Disputing can also be enabled via your Settings in the app.

We're not only showing you unpaid invoices. You can see every invoice we have any sort of record for from Partners Online in the All bucket.

This can be especially useful if you want to see whether or not Target took a cash discount even if they paid late or needed disputing for payment.

The all bucket includes:

Invoices with 810 EDI data available should have everything on their respective details pages. This includes item information, any discounts, and any logistical information included with the 810 EDI transmission. It should also have the associated purchase order number, date, and any deductions and remittance information from Target.

Invoices that are older than 6 months prior to the time of onboarding Target with SupplyPike likely will only have a basic set of information available that will include the invoice number, amount, possibly due date, possibly related purchase order number and date, and any deductions or payments we can associate with it. This is due to a limitation on Target's side, where they only store the latest 6 months of EDI data. If you can get us your older PDFs or even better, the raw EDI data, we'll get that associated for you to improve what can be automatically or highly-efficiently disputed.