SupplyPike

Not Disputed - Any "Warehouse Payable" deduction that has not been previously disputed in the SAP Vendor Portal.

CVS Research - Any deduction that has been disputed in the SAP Vendor Portal and is marked as "In Process" for review from CVS's perspective. Disputes in this status have not received any additional comments from CVS and are awaiting a decision.

Supplier Action - Any dispute that is currently marked as "In Process" that has received an additional comment from CVS for the Supplier to follow up on. The comments typically reference an email which likely is requesting more documentation. Suppliers typically have 30 days to respond to disputes that are in this status before they are denied.

Denied - CVS has closed the dispute without agreeing to pay back anything that was disputed. These can be re-disputed through the same process if the supplier chooses to do so. Denied Disputes also often have comments with feedback including mentions of items that should be invoiced for overages.

Approved - CVS has agreed to pay the full or partial amount of the dispute. Occasionally, additional comments are left on these disputes, including mentions of items that should be invoiced for overages.

- Not Disputed - Any "Warehouse Payable" deduction that has not been previously disputed in the SAP Vendor Portal.
- CVS Research - Any deduction that has been disputed in the SAP Vendor Portal and is marked as "In Process" for review from CVS's perspective. Disputes in this status have not received any additional comments from CVS and are awaiting a decision. 
- Supplier Action - Any dispute that is currently marked as "In Process" that has received an additional comment from CVS for the Supplier to follow up on. The comments typically reference an email which likely is requesting more documentation. Suppliers typically have 30 days to respond to disputes that are in this status before they are denied. 
- Denied - CVS has closed the dispute without agreeing to pay back anything that was disputed. These can be re-disputed through the same process if the supplier chooses to do so. Denied Disputes also often have comments with feedback including mentions of items that should be invoiced for overages. 
- Approved - CVS has agreed to pay the full or partial amount of the dispute. Occasionally, additional comments are left on these disputes, including mentions of items that should be invoiced for overages.

Statuses are subject to change nightly as we update the progress of each deduction and its correlating dispute. Reach out in-app or to <a href="mailto:support@supplypike.com" rel="nofollow noopener noreferrer" target="_blank">support@supplypike.com</a> with any questions.