CVS refers to Accounts Payable (AP) Deductions as Warehouse Payables. There are 5 categories of chargebacks or deductions that a supplier receives.
Shortages
Shortages are deductions issued against an invoice for the difference between what was invoiced by the supplier and what was received by the retailer.
Shortage deductions are the most common Warehouse Payable deductions. It is not uncommon for these to be the heavy majority (90%+) of the deductions you receive.
Compared to larger retailers, CVS often does not identify the specific types of shortages that they believe occurred. The only separation CVS does with this category is by splitting a chargeback called Casepack into its own category.
These shortages are typically identified at the PO level, but there is often not good item-level detail related to the shortage deduction. From here, the charges are related back to the original invoice and typically denoted with a W, X, or V suffix added to the original invoice number.
You can confirm the charge type in Image Silo by looking at the reason field in the Debit Memo Invoice. Shortages are typically written as "Quantity Discrepancy" or something along those lines within those backup documents.
Casepack
Casepack deductions are somewhat similar to shortages and can often show up as a deduction with Shortages. They relate specifically to discrepancies with what is expected to be inside each case.
Like before, these charges are identified by a debit memo invoice having a W, X, or V suffix added to the original invoice number.
You can confirm the charge type in Image Silo by looking at the reason field in the Debit Memo Invoice. These charges are typically written as "CSEPCK DISCREP" or something along those lines within those backup documents.
Pricing
Pricing discrepancy chargebacks occur when a supplier invoices for more than CVS expected to pay for those items.
Reviewing and confirming pricing agreements is the best way to understand and confirm whether these charges are valid or not.
These charges are also identified by a debit memo invoice having a W, X, or V suffix added to the original invoice number. You can confirm the charge type in Image Silo by looking at the reason field in the Debit Memo Invoice. Pricing discrepancies are usually labeled as Pricing Discrepancy or something similar.
Allowances
These are usually agreed-upon terms between the supplier and retailer but are uncommon.
CVS also does not break down the possible types of allowances. You can follow the same process as the other charges to identify an allowance deduction by searching the invoices in ImageSilo.
These charges are identified by a debit memo invoice having a W, X, or V suffix added to the original invoice number.
Other
Another bucket of disputable deductions through the SAP vendor portal is called Other. This contains things like Cash Discounts, Taxes, or Fees.
There may not be a standard deduction and backup file like the other charges, and these are pretty rare deductions. The option to dispute is available, though the dispute requirements are less defined.