CVS refers to Accounts Payable (AP) Deductions also as Warehouse Payables. There are 5 group of chargebacks or deductions that a supplier receives.

Shortages are a deduction issued against an invoice for the difference between what was invoiced by the supplier and what was received by the retailer.

These are the most common of the Warehouse Payable deductions. It would not be uncommon for these to be the heavy majority (90%+) of the deductions you receive.

Compared to larger retailers, CVS often does not identify specific types of shortages that they believe occurred. The only separation CVS does with this category is by splitting a chargeback called Casepack into it's own category.

These shortages are typically identified at the PO level but there is often not good item level detail on what the problem is. From here the charges are related back to the original invoice and typically denoted with a W, X, or V on the end of the invoice number.

Backup in Image Silo can confirm the charge type by looking at the reason in the Debit Memo Invoice. Shortages are typically written as "Quantity Discrepancy" or something along those lines within those backup documents.

Casepack deductions are somewhat similar to shortages and can often show up as a deduction with Shortages. These relate specifically to when there are discrepancies between what is expected to be inside each case.

Like before, these charges are identified by a debit memo invoice having a W, X, or V on the end of the original invoice number.

Backup in Image Silo can confirm the charge type by looking at the reason in the Debit Memo Invoice. These charges are typically written as "CSEPCK DISCREP" or something along those lines within those backup documents.

Pricing discrepancy chargebacks occur when a supplier invoices for more than CVS expected to pay for those items.

Reviewing and confirming pricing agreements is the best way to understand and confirm that these charges are valid or not.

These charges are also identified by a debit memo invoice having a W, X, or V on the end of the original invoice number. These can again be confirmed by the backup documents in within ImageSilo and are usually labeled as Pricing Discrepancy or something similar.

These are usually agreed upon terms between the supplier and retailer but are not very common.

CVS also does not break down the different types of allowances that are possible. To identify an allowance deduction, you can follow the same process as the other charges by searching the invoices in ImageSilo.

These charges are identified by a debit memo invoice having a W, X, or V on the end of the original invoice number.

Another bucket of deductions that are disputable through the SAP vendor portal is called other. This contains things like Cash Discounts, Taxes, or Fees.

There may not be a standard deduction and backup file like the other charges and these are more on the rare side. The option to dispute is available though more broadly it seems.