SupplyPike wants to help suppliers better understand dollars being lost to Target Vendor Income, the reasons for these contracts, and any repayment from disputing invalid contractual deductions. This visibility in one place is unavailable in Partners Online. To replicate it would require quite a few spreadsheets from different places in POL and Greenfield. Based on requests, we're providing a detailed picture of revenue loss and recovery into these large charges. This new visibility and avenue for action to another Revenue Loss type also helps solidify SupplyPike as a complete view into your total Target business.

Get the 101 with this quick overview of contract deductions at Target.

Yes! Disputing is enabled for Contract deductions in the app.

Yes! And we'll be making some changes to add more data around these deductions in the future.

From the Dashboard or List View, use the Code filter. Scroll down to the Contractual bucket and you can filter for all of them at once by clicking the word Contractual, or by clicking individual codes, or vehicles.

Not sure what a vehicle is? Check out this Contracts overview.

When looking at contract deductions in the List View, for the Urgent and New tabs, we're pre-filtering to only the ones we think are likely invalid and worth disputing. Ones that seem valid, we've pre-archived them for you to try and prevent a lot of unnecessary disputes.

While there may be a large number of contractual deductions, because they are based on signed contracts, the assumption is that most of them will be valid and so we're helping you pick out the exceptions that violate the terms of the contract somehow.

You can see all your contract deductions on the All Deductions tab regardless of validity. We would recommend focusing on the ones in the Urgent and New tabs for now.

In practice, you may see hundreds or even thousands of contractual deductions on the All tab in app. Your New count, however, may only be a very small number, if any. And that's alright. It's expected that most are valid and you only need to look at the likely invalid ones.

The detail page for contract deductions looks a little different than our standard detail page.

New sections on the left of the page include some basics about the contract (so you don't need to go to TVI to look it up), as well as the sequence of deductions in the event that a contract has multiple deductions.

For contract deductions we think are likely invalid, on the right side of the detail page we should be pre-adjusting the Dispute Amount as well as pre-filling the 'Dispute Explanation' field with a suggested message based on why we think the deduction is invalid.

This could include things like checking Target's math for a calculation and disagreeing with their result, or perhaps the wrong items were included in calculating the deduction compared to the items that are supposed to be included in a contract, or perhaps a deduction is outside of how much a contract should've been when the calculation is a Set $ Amount. For example, if a contract is for $100, and there is 1 deduction for $100 and a second deduction for that contract for another $10, that second deduction should be disputed.

Based on our analysis of historical disputing, generally, just telling Target why you think some part of a deduction or all of a deduction for a contract is invalid is sufficient for them to double-check and make a judgment. If there is relevant communication, such as emails or other exports, definitely include those, especially if they're relevant and might be needed for a re-dispute.

Speaking of re-disputes, you probably shouldn't dispute a contract deduction more than two or three times at most. Beyond that, we'd highly recommend you escalate directly with Target's AP team through their ticket escalation process. Reach out to us if you need support doing that.

SupplyPike will be providing a PDF copy of the contract as well as any relevant sales activity data used in validity calculations, similar to the TVI Report exports from Greenfield. You may not see these two files immediately in our app while disputing is still disabled in this early phase.

Target will review the disputes in Synergy just like any other dispute, up to 30 days, though historically TVI disputes tend to have a faster turnaround. If they approve it, you'll see a repayment come through on a future check. If it's denied, it's worth paying attention to why Target is denying the contract to determine if you need additional information for a second round of disputing (such as communication from your Target Merchant or their corresponding Target Vendor Income Expert).