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Auto-Shortage
Annalee Foley avatar
Written by Annalee Foley
Updated over a week ago

Description

An automated deduction issued against an invoice for the difference between the invoice and receipt. The deduction number should contain “DN” and the tracking number will contain “LOWDT”.

How to Dispute Auto Shortages

Recommended Supporting Documentation:

  • Signed BOL if the shipment is Collect

  • Signed POD if the shipment is Prepaid

Additional Supporting Documentation:

  • Invoice copy

  • Packing slip

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