With the acquisition of SupplyPike by SPS Commerce, we can now offer another way for suppliers to easily get us their Kroger Invoices for SupplyPike to attach to your deductions in the SupplyPike app - simply CC'ing SPS Commerce on your Kroger 810s/880s. For this process to work, you will need to work with your EDI provider to CC SPS Commerce's VAN on all Kroger invoice EDI transmissions. SupplyPike will then do the work of translating the EDI into a PDF and attaching the invoice PDF to any relevant deductions.
See the details below to get this process started!
Process:
Reach out to your EDI provider and request to CC SPS Commerce’s VAN on all Kroger invoice (810 or 880) transactions
Provide this identifier for the CC:
Qualifier to CC: ZZ
Identifier to CC: SUPPLYPIKESPS
Let your SupplyPike Customer Success Manager know when the CC has been set up so SupplyPike can ensure we are receiving the EDI transactions
(Coming soon!) SupplyPike will take the raw EDI and transform it into a PDF to attach to associated deductions in the SupplyPike Kroger application
Setting this up now will help SupplyPike start building up the invoices we do have on hand should any deductions later come in related to those invoices
That’s it! SupplyPike will now receive all invoices you send Kroger and can attach them to any relevant deductions
You can see which deductions have invoices attached in the SupplyPike Kroger Deductions page > filter by File > select with > Invoice
FAQs:
Why do I need to send my invoices to SupplyPike?
Kroger made a change in 2024 to require invoices as an attached proof document for a majority of their deduction codes. Without invoices, the claim cases for these deductions will not be considered “ready” to dispute, affecting your ability to auto or manually dispute deductions and potentially miss out on dollars you are owed from Kroger.
What transactions should I CC SPS Commerce on?
We recommend CC’ing SPS Commerce on all your invoice transactions to Kroger, whether that be 810s or 880s. SupplyPike will then store each invoice incase a deduction is later taken against it and invoice proof documentation is needed.
How far back can SupplyPike access my invoices?
We will only be able to access invoices we have been CC’ed on, starting from the time the CC is set up with your EDI provider.
For past Kroger invoices, SupplyPike can set up a shared email or drive to receive invoice data in bulk, and SupplyPike will match & attach invoices to the appropriate deductions.
Will CC’ing SPS Commerce impact Kroger receiving my 810/880s?
No, Kroger will continue to receive your 810/880s in the same time and manner that they do today.
Is there any additional cost associated with CC’ing SPS Commerce for SupplyPike to get the 810/880s and attach them in SupplyPike's app?
SupplyPike and SPS Commerce will not charge additional fees. Check with your EDI provider/VAN to see if additional costs will be incurred for the CC. Any additional costs are the responsibility of the supplier, not SPS Commerce or SupplyPike.
I am an SPS Commerce customer. Do I need to CC SPS Commerce?
If you are an SPS Fulfillment customer, no action is needed. SupplyPike can go ahead and pull in your Kroger invoices being sent with SPS Fulfillment and attach them to deductions. If you are an SPS Fulfillment customer and your invoices are not being attached, reach out to your Customer Success Manager or support@supplypike.com.
Are there other ways to get SupplyPike my Kroger Invoices?
Yes, SupplyPike can also create a shared drive or emails for suppliers to send us their invoices in bulk to then be attached to deductions. These methods require the supplier to do the upfront work of downloading the invoices in a format that can be transferred to SupplyPike. To get these integrations set up, reach out to your Customer Success Manager or support@supplypike.com.