SPS Revenue Recovery

Krista Nicewarner

Carter King

Support

Deductions

The Kroger Deductions Dashboard provides insights and trends to help you see the big picture with enterprise reporting.

Kroger Deductions Dashboard

View, search, and filter your Kroger deductions.

Kroger Deductions List View

Dig into the details of each Kroger deduction package.

Kroger Deduction Details

Set up default dispute descriptions per dispute type to more easily communicate your dispute reasoning for a deduction type.

Default Dispute Descriptions

This article provides details on using SPS Commerce's disputing feature with Kroger

Submit a Dispute to Kroger

Learn how to enable auto dispute to get paid faster.

Auto Dispute Kroger Deductions

How to use the Revenue Recovery Deductions app for Kroger bulk dispute functionality

Submit Kroger disputes in bulk

Use one-click disputing to re-dispute a previously denied deductions.

Re-dispute Denied Kroger Disputes

Automatically archive certain deduction types you do not wish to dispute

Auto Archive - Kroger

Deduction Statuses

Setup a process to ensure SPS Commerce has your invoices to attach as proof documentation to relevant deductions.

Establish a process to share invoices

Easily get all your Kroger Invoices to SPS Revenue Recovery by CC'ing SPS Commerce on your Kroger 810s or 880s!

Sending Kroger Invoice EDI to SPS Revenue Recovery via SPS Commerce

Learn about the different codes Kroger uses for off invoice deductions and how to dispute them.

Off Invoice (OI) Deductions

Learn about the different codes Kroger uses for late shipment deductions and how to dispute them.

ORAD - Late Shipment

Learn about other deduction codes Kroger issues.

Other Deduction Reasons

Getting Started with Deductions for Kroger

What are Kroger AP Deductions?

List and description of Kroger's common adjustment codes.

Kroger Adjustment Reasons

Overages Auto-Applied to Shortages

Learn about the different codes Kroger uses for list cost deductions and how to dispute them.

List Cost

Learn about the different codes Kroger uses for EDI Non Compliance deductions and how to dispute them.

EDI Non Compliance

Learn about the different codes Kroger uses for shortage deductions and how to dispute them.

Shortage

Learn about the different codes Kroger uses for MFG unit shortage deductions and how to dispute them.

MFG Unit Shortage

ORAD - Case Fill Rate

Learn about the different deduction codes Kroger uses for overages.

Overage

Abby Mandel

Understanding Kroger Deductions

Learn about requirements for price increases/decreases with Kroger.

List Cost – Price Increases/Decreases

Late Shipment (ORAD)

FAQ's

Additional Questions? Email us at <a href="mailto:recoverysupport@spscommerce.com" target="_blank" rel="nofollow noopener noreferrer">recoverysupport@spscommerce.com</a>.

Find answers and get help from Intercom Support and Community Experts

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