Deduction Statuses
Carter King avatar
Written by Carter King
Updated over a week ago
  • Not Claimed - No claim has ever been created for the deduction

  • Will Not Dispute - A user in SupplyPike has marked the deduction as 'Will Not Dispute'. Deductions with this status will have their dispute function disabled unless the 'Enable Dispute Actions' button is clicked or 'Unarchive' is clicked for multiple selected.

  • Pending Kroger - A claim has been created and the dispute is waiting on Kroger to either request further information or make a decision in favor of or against the supplier.

  • Pending Vendor - A claim has been created, and Kroger is putting the ball back in the vendor's court and requesting additional information be provided before they make a decision.

  • Denied - Kroger has closed the claim without agreeing to pay back any amount of the deduction.

  • Paid - Kroger has approved the claim for a full or partial amount. Payment typically occurs within 1-2 business days of approval.

  • Expired - No claim has ever been created for this deduction and the deduction has exceeded Kroger's 180 day dispute window from the payment date of the invoice with the deduction.

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