Background
Code 7 overages are Kroger payment amounts for items which they received, but were not billed for.
Shortage (Code 6, Code 4, etc.) deductions are Kroger indicating they received less of an item then they were billed for.
Sometimes an invoice will contain both a shortages and a code 7 overage. Most often, the shortage deduction and overage on the payment are directly related. This can happen if you bill Kroger for one UPC, but ship a slightly different UPC due to packaging or unit differences.
How SPS Commerce shows you this scenario
In order to clarify deduction totals so you know exactly how much has been withheld, SPS Commerce - Kroger automatically combines these 2 deduction amounts on any individual invoice into an updated Shortage deduction package.
Example from SPS Commerce
This is how the previous example is displayed in SPS Commerce on the deduction detail page. You'll know that an overage credit has been applied.
We'll also show you the credit in the deduction lines to review item level details.
We'll default your dispute amount to be based on the NET combined amount, though you can override this if desired.
Lastly, the Dashboard page will use the updated Shortage deduction package amount.