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Overages Auto-Applied to Shortages

Learn how the SupplyPike Deductions app for Kroger automatically combines Overages with Shortage deductions.

Ryan Petty avatar
Written by Ryan Petty
Updated over 3 weeks ago

Background

Code 6 shortages represent deductions for items that Kroger was billed for, but did not receive.

Code 7 overages are Kroger payment amounts for items which they received, but were not billed for.

Sometimes an invoice will contain both a code 6 and code 7 overage. Most often, the shortage deduction and overage on the payment are directly related. This can happen if you bill Kroger for one UPC, but ship a slightly different UPC due to packaging or unit differences.

How SupplyPike shows you this scenario

In order to clarify deduction totals so you know exactly how much has been withheld, SupplyPike - Kroger automatically combines these 2 code amounts on any individual invoice into an updated Code 6 deduction.

Example from SupplyPike

This is how the previous example is displayed in SupplyPike on the deduction detail page. You'll know that an overage credit has been applied.

We'll also show you the deduction and credit lines to review item level details.

We'll default your dispute amount to be based on the NET code 6 and code 7 combined amount, though you can override this if desired.

Code 6 deductions where an overage was applied can also be seen in the Deductions List View with an indicator.

Lastly, the Dashboard page will use the updated Code 6 deduction amount.

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