Description
Co-Ops refer to agreements arranged between the supplier's sales representative and the buyer, designed to recover funds owed to Walmart that are not specified in the initial vendor contract. These funds may cover allowances, markdowns, marketing costs, and similar expenses.
Deductions occur when the agreed method of collection for the Co-Op is set as an "invoice deduction" or if the payment is due by check and the funds are not received by the specified due date.
How to Prevent This Chargeback
To avoid deductions, ensure that any Co-Op agreements requiring payment by check, ACH, or wire transfer are settled by the due date listed on the invoice.
Suppliers typically anticipate these chargebacks unless they have made alternative arrangements for handling the Co-Op/agreement.
Can You Dispute This Charge?
Yes, this type of chargeback can be disputed through the High Radius portal.
How to Dispute This Charge
You can request backup documentation to get a complete list of transactions or inventory that the Co-Op was related to, to better determine if there is an invalid portion.
You can also review the supporting documentation available in the Co-Op application within Retail Link to identify the terms of the Co-Op and other details, along with the relevant invoice found in High Radius.
After verifying this information, you can initiate a dispute in High Radius, providing the necessary backup documentation from the Co-Op app, emails, or elsewhere to contest the charge.