SPS Revenue Recovery

Support

Beth Anderson

Hudson Bercier

Fight invalid Walmart deductions and improve compliance.

Walmart

Deductions

The Walmart Deduction Dashboard provides insights and trends to help you see the big picture with enterprise reporting

Walmart Deductions Dashboard

View, search, and filter your Walmart deductions.

Walmart Deductions List View

Typical Walmart Deduction Statues Seen in the SPS Revenue Recovery App:

Walmart Deduction Statuses

This article provides details on using SPS Commerce's One-Click Disputing feature.

Submit a Dispute with One-Click Disputing

Use One-Click Disputing to Re-submit a Dispute with a "Supplier Action," "Cancelled," or "Denied" status.

Re-submit A Dispute

How to use Bulk Dispute Functionality in the Revenue Recovery App.

Submit Disputes in Bulk

What to do when a dispute fails to be submitted

How to Resolve Failed Walmart Disputes

Learn How SupplyPike Identifies Deduction Paybacks

Paid Back Deductions

Quickly Spot Which Claims Are Worth Your Time

Deduction Validity

Uploading and using the Supplier Agreement to fight deductions

Your Walmart Supplier Agreement

Auto Archive

How to Move Unwanted Deductions to the Archived Tab

Archive Deductions Individually or In Bulk

Auto Hide Deduction Codes

Using the Bulk Upload Feature on the Deductions List Page

Add a Document to Multiple Deductions

Using Walmart's Inventory Received Data to Dispute Shortage Deductions

Walmart's Inventory Received Report (IRR)

Using Auto Dispute

Walmart Deductions Suggested Workflow

Walmart Billable Overages

Advanced Archiving Feature

Learn about how SupplyPike submits Shortage Disputes without Shipping Documents

Auto Disputing Shortages without Shipping Documents

Getting Started with Deductions for Walmart

What's the difference between deductions and allowances?

Walmart Allowances

List of Walmart's common deduction codes:

Walmart Deduction Codes

APDP is the service Walmart employs for disputing most Accounts Payable claims.

What can I dispute in APDP?

Learn about Walmart's dispute portals and how to enroll.

Walmart Dispute Portal Enrollment

Follow these best practices to ensure your deduction is approved.

Best Practices when Disputing a Deduction

Attach the correct documents for a successful dispute

Claim-based vs. Invoice-based Deductions

SupplyPike Audit Recovery Service for Walmart Post Audits

Walmart Deduction Root Causes

How to best utilize SPS Commerce's platform to dispute return claims through Supplier Help.

Disputing Return Center Deductions  
(Last 90 Days) in Supplier Help

Krista Nicewarner

Jason White

Understanding Deductions & Allowances

What most retailers accept as proof for shipping-related deductions

Example Shipping Documents

Shipping Document Integrations

This article describes the metrics found in the Walmart RevLoss Summary.

Walmart RevLoss Summary FAQs

Ryan Petty

Walmart Executive Dashboard

How Do I Filter to See Only Partially Paid Disputes?

How to Filter and Resubmit Failed Claims

What is a Load Number?

What's changing with APDP, and how is the SPS Revenue Recovery app adapting?

The SPS Revenue Recovery App and APDP

Walmart Settlement Overview

Learn how to filter your deductions to see how much your team disputed over a period of time

How To See the Total Dollar Amount My Team Disputed Last Month.

Instructions on how to manually add a document to a deduction.

How do I Manually Attach a Document to a Deduction?

Archive Deductions You No Longer Need to Track

How do I Archive a Deduction?

Filter your deductions list view to show deductions that have specific documents, such as shipping documents, attached.

How Do I See a List of Deductions with Shipping Documents Attached?

Instructions for exporting your list of deductions to Excel

How do I Export My List of Deductions to Excel?

When you submit a dispute to Walmart, resolution is not immediate. Here's what you need to know.

How Long Does it take for Walmart Disputes to be Approved?

Which Retailers does SPS Revenue Recovery Work With?

Frequently Asked Questions

Parker Johnson

OTIF

View and select filters to see your OTIF performance at a glance.

OTIF Dashboard

Quickly change what type of data you are seeing

OTIF Apply Filters

Get deep down analyses into your OTIF scorecards

OTIF Scorecards

Analyze your OTIF data to identify opportunities for improvement.

OTIF Analysis

Drill down into your performance by carrier

OTIF Analysis - Carriers

Drill down into your OTIF metrics by shipment origin

OTIF Analysis - Origins

Drill down into your performance by Walmart Distribution Center.

OTIF Analysis - Destinations

Drill down into your OTIF metrics by items.

OTIF Analysis - Items

Learn how to access and use the Purchase Orders list view.

Purchase Orders List View

Learn more about the filters available on the Purchase Orders list page.

Purchase Order List Filters

This article provides details on using SPS Commerce's High Radius OTIF fine disputing.

Disputing OTIF Charges from the SPS Commerce Revenue Recovery app

Details around SPS's Root Cause feature and more information on each insight.

Walmart OTIF Root Causes

Getting Started with OTIF

This article provides details on using SPS Commerce's High Radius OTIF fine disputing and navigating when to submit a dispute.

The Best Time to Submit an OTIF Dispute

Best Practices

What is OTIF?

More information on the data and reasoning behind each OTIF dispute.

OTIF Invalid Fine Scenarios

Let's drill down deep into Walmart's OTIF accountability

OTIF Accountability Breakdown

OTIF: Evaluate Collect Carriers

OTIF: View Cancellation Codes & More

OTIF: Clickable Bar Graphs, Export Updates, View Failing PO Lines

OTIF: Download OTIF Performance from Analysis pages

OTIF: Grade Supply Chain compared to OTIF Goals

OTIF: Historical Performance across supply chain

Understanding OTIF

How do I view my latest OTIF scores?

This article describes the functionality, questions, and metrics of the SPS Commerce SQEP application.

SQEP Overview

Learn how to submit a SQEP Overage Dispute with SPS Commerce and HighRadius

Steps to Submit a SQEP Overage Dispute

SQEP

Understanding Walmart’s most notorious form of revenue subtraction

What is a Post Audit?

Post Audit List View

Post Audits

SA: Line Level New Store Discount

OL: P.O. Level New Store Discount

WA: Warehouse Allowance

QD: Warehouse Distribution Allowance

DM: Defective Goods Allowance

PA: Promotional Allowance

VD: Volume Discount

FA: Freight Allowance

AA: Advertising Allowance

TR: TV/Radio Media Allowance

DA: Display/Encap Allowance

EB: Early Buy

NW: New Warehouse Allowance

HA: Business Development Fund/Handling Allowance

SW: Swell Allowance (Same as DM allowance)

Walmart Allowance Code Knowledge Base

List and description of Walmart Invoice Types from Walmart's High Radius Portal

Walmart Chargeback Types

Account Balance Transfer

Advertising

Allowances

Cargo Claim

Co-Ops

Compliance

Coupon/Rebate

Data Monetization

Detention Charges

Grocery Unloading Allowances

Markdowns

Miscellaneous

OTIF - On Time In Full

SQEP - Supplier Quality Excellence Program

Transportation

How to Resolve Failed Chargeback Disputes

Chargebacks

Overage Updates

Walmart Billable Overages FAQ

How to Bill Walmart for Overages

Overage Invoicing with SPS

Problem Freight POs and Overage Invoicing

PO Paybacks

What are 864s and how do they relate to Overages?

EDI 864 Text Messages

Download EDI Files for Overage Invoicing

How to Find Your ISA and GS IDs for EDI Setup

Annalee Foley

Overages

Additional Questions? Email us at <a href="mailto:recoverysupport@spscommerce.com" rel="nofollow noopener noreferrer" target="_blank">recoverysupport@spscommerce.com</a>.

Find answers and get help from Intercom Support and Community Experts

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