Introduction
SupplyPike wants to help suppliers better understand the dollars that are being lost to Post Audits, the reasons for these audits, and any paybacks. This visibility is otherwise unavailable in retailer portals, and provides a detailed picture of revenue loss and recovery into these large charges. This new visibility to another Revenue Loss type also helps solidify SupplyPike as a complete view into your total Walmart business.
Finding Your Post Audits
You can find your Walmart post audits for the selected 6-digit vendor on the left side of your screen, similar to OTIF/SQEP and Billable Overages.
Post Audits Page
This page provides visibility into the post audits you've received in the timeframe of your data since starting with SupplyPike, along with some high-level details.
Post audit details include claim code, audit year, check information, amount deducted, and recovered amount.
Filtering and Exporting
You can filter the list view using the Audit Date or even the Code that has been assigned. Once you have filtered down to the post audits you’d like to see and share, the "Export Post Audits" button will provide you with a CSV file with the pertinent information you need.
Post Audit Statuses
For users subscribed to our Post Audits Service, you will have visibility into the status of each post audit our team manages. Read more about our separate service here.
Not Disputed
The post audit has not begun the research phase yet.
Supplier Action
The post audit requires the assistance of the supplier for documentation or additional information to continue researching the post audit
SupplyPike Research
The audit team is diligently researching the post audit, and will provide additional updates when they’ve reached a new stage
Auditor Research
The user or the audit team has submitted a dispute for the post audit deduction successfully, and the audit team is now reviewing the details for a final decision
Approved
Auditor/Walmart has approved the dispute
Denied
Auditor/Walmart has denied the dispute
Archived
SupplyPike has reviewed the audit, and the audit is not being disputed due to being found valid or for other reasons
Post Audit Details Page
For users enrolled in our Post Audit Service, this page provides a more detailed look into each post audit you’ve received over the last two years, such as:
Claim codes and their amounts
Audited period
Check number and specific check line information
Post Audit Status-related information and payment data
Any relevant documents required for disputing or research
SupplyPike notes for our Audit team to communicate additional information to the user
FAQ
Why am I not able to view the details of my post audits?
The post audit details page is only available for post audits that are managed by our Post Audit Service team.
How can I dispute these post audit deductions?
Currently, there is no capability to dispute post audits from the SupplyPike app since the process involves direct email correspondence with the auditor. However, you can talk with your Customer Success Manager to learn more about how we can help you research and dispute these! Read more about our separate service here.