What are EDI 864s?
864s are EDI transactions that retailers uses to communicate with the supplier on unsuccessful invoice submissions. These come through after a 997 acknowledgment and can often be missed if you're not actively monitoring for them.
How do they relate to Overage opportunities?
The Walmart Revenue Recovery app calculates and presents billable overages on behalf of the supplier, but opportunities can stem from different root causes.
Suppliers may have overage opportunities where the Purchase Order related to the overage did not have a corresponding original invoice. In some cases, this is because the original invoice failed to submit successfully.
EDI 864s can help our system surface previously attempted and failed invoices, which adds context around why some of these opportunities exist. Reasons for failure can vary, but they may point to a deeper issue in the supplier’s EDI invoice process.
Should I still invoice Walmart for this Overage opportunity?
Since an original invoice is not associated with the purchase order, and an 864 was identified it is likely that there was not a successful invoice to Walmart for this PO and there is still valid opportunity to invoice for those goods.