Description
This charge is applied when the supplier fails to meet the expectations for filling an order, shipping the order, or delivering the order on time and in full.
How to Prevent This Charge
SupplyPike's Walmart Compliance solution provides root cause insights, supply chain performance analysis and tracking, and detailed PO and delivery data to provide clear steps for performance improvement and monitoring.
Walmart also provides resources such as the OTIF Best Practice Checklist and OTIF Action Plan Template. These resources outline Walmart's expectations.
Can You Dispute This Charge?
Yes, these charges can be disputed through the HighRadius application.
How to Dispute This Charge
For customers of SupplyPike's Walmart Compliance solution, navigate to the OTIF application under Walmart and use the app to dispute any invoiced time period in just a few clicks.
Otherwise, dispute providing necessary backup outlining reasoning on why the charges are invalid.