Description
These are compliance charges for Walmart collect suppliers. They occur when a collect supplier orders a truck for pickup and the truck has to wait for its load after the appointment time has passed.
How to prevent this charge
As a collect supplier, ensure that your goods are ready by the time a Walmart truck arrives at your facility to pick them up.
Can you dispute this charge?
Yes, you can dispute this charge via email.
How to dispute this charge
According to Walmart documentation, the supplier must email the Detention Dispute Team to open a case.