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Problem Freight POs and Overage Invoicing

Annalee Foley avatar
Written by Annalee Foley
Updated over a week ago

Why this happens

POs with a Problem Freight event code are not eligible for invoicing. A Problem Freight PO is created when Walmart is unable to receive goods on the original PO. This can happen due to issues such as missing or unreadable labeling or packaging problems.

In these cases:

  • Walmart creates a new internal PO (not sent to the supplier)

  • The goods are received under this PO

  • The PO is tagged with a Problem Freight event code (PFSOLVWKXX)

These POs may appear in Supplier One with received units and items, but they are for receiving and reconciliation purposes only, which is why invoicing is blocked.

What happens to the dollars instead?

While you cannot submit overage invoices for these POs, the associated funds are not necessarily lost.

Instead:

  • These dollars may be used to repay or offset shortage disputes in APDP

  • Once approved, payment may be issued using the Problem Freight dollars

This is why you may see PO Payback activity tied back to Problem Freight PO itself.

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