Overview
Markdown invoices are charges related to your agreement with Walmart on marking down any of your products in their store. At times, these will come through via Co-Op agreements.
Beginning in February 2024, Walmart also started using the Markdown category to bucket types of Post Audits that may not be specifically related to a traditional markdown scenario. Often, these have a subtype of "Recall Lost Profit." Review the sales invoice from Walmart on the chargeback to identify the context of the charge.
What charges are associated with Markdowns?
These are the "Bill Type" acronyms that you'll find under the Markdown category:
Recall Lost Profit
Guaranteed Sale
Can you dispute these charges?
Yes, you can dispute these via High Radius.
How to dispute these charges
Request backup information in High Radius to learn more about the details of the markdown and compare it to the agreement to ensure the data aligns. If there are excess markdowns or the markdown was not agreed to, these are a couple of scenarios to dispute with Walmart.