Overview
Compliance invoices are typically related to charges to keep suppliers accountable to healthy supply chain standards. OTIF and SQEP are some of the more well-known compliance programs that invoice suppliers for penalties and fines.
What charges are associated with Compliance?
These are the "Bill Type" acronyms that you'll find under the Compliance category:
Blue Box
Fill Rate Fines
OTIF Ecom
OTIF Stores
Sams SSH
SQEP
Can you dispute these charges?
Yes, you can dispute these via High Radius.
How to dispute these charges
OTIF
Walmart requires a specific set of data to review your OTIF disputes. For SupplyPike's Walmart Compliance solution customers, we auto-generate this required data in our OTIF solution.
SQEP
Specifics provided by Walmart are listed below. For SupplyPike's Walmart Compliance solution customers, we auto-generate the required SQEP defect data and relevant POs for disputing. Some defect types may require the additional data listed below. If you have images or emails that would exempt you from charges, include those in your dispute.
To dispute "ASN Not Downloaded", please include:
Accepted 997 Acknowledgement
BSN 02 information
** ASN Not Downloaded means - your ASN was not received, or it was received after the "Gate In" time at a Walmart Facility
To dispute Barcode and Labeling, please include:
Detailed dispute reasoning
** Please ensure you have investigated the defects filed for Barcode and Labeling in FixIt Inspections or the SQEP Dashboard. In FixIt, you can respond to any open tickets directly to your Inbound Quality Manager, who is listed as the Assigned User in your FixIt tickets, for assistance on corrective actions or to get more information on the specific defects/requirements."