Overage

SPS categorizes the following codes as overages based on information provided by Kroger and how we see suppliers disputing these deductions with Kroger.

An overage occurs when what Kroger expected to pay for the goods received exceeds what was billed to Kroger. Mostly occurs when the quantity of an item received exceeds what was expected.

SPS, will automatically group with any shortage received for the same invoice so you can see what was net deducted on that invoice.

Default Dispute Type: OV - Overage

Generally a positive deduction that will not be disputed.

If Kroger provides receiving documents showing an overage occurred that has not already been credited, you can submit a dispute asking for the overage to be paid.

Kroger may supply such documentation when responding to a shortage deduction on an invoice, where they attach the receiving count to prove the shortage, and upon review you see an overage was also indicated. If after you confirm Kroger has not already credited the overage, the dispute can be submitted.