Description
Code 10s are generated when there are discrepancies in allowances between the invoice and the PO. These could be differences in allowances either at the order/invoice level or the net cost of allowances at line item level.

How to Prevent Valid Code 10s

  • Review the PO for correct cost and allowances information before filling order
  • Review EDI data and PO data to ensure what is sent/received matches allowances agreed upon in supplier agreement.
  • Review for correct cost, allowance, unit, and weight information. It is most common for valid code 10s to arise from EDI errors.
  • Do not ship product if the information on the PO is not correct. Instead, Walmart recommends contacting the buying department to request a price correction.

Can it be Disputed?

Yes. Although agreed-upon pricing allowances aren't considered for payback, it is still possible to dispute an erroneous application of a Code 10. Submit disputes in the Direct Commerce portal. If the dispute is denied, then you should still contact your buyer directly to request a payback.

How to Dispute Invalid Code 10s

Supporting documentation:

  • Supplier agreement showing agreed-upon allowances
  • Invoice (EDI 810) showing correct cost and allowances
Did this answer your question?