Code 12s are generated when there is a discrepancy in your invoice based on calculations.

How to Prevent Valid Code 10s

  • Review your EDI 810 (invoice) and 850 (Purchase Order) for incorrect calculations.

Can it be Disputed?

Yes, submit disputes in the Direct Commerce portal.

How to Dispute Invalid Code 10s

Supporting documentation:

  • Invoice (EDI 810) showing correct cost 
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