Description

A volume allowance is given on certain shipments coming through the warehouse. A code 54 occurs when this allowance is listed on the supplier agreement but not included on an invoice. 

How to Prevent Valid Code 54s

  • Code 54s would only be triggered when there is an allowance listed on your PO and it is not listed on the invoice. Because these are only triggered when an allowance is given on your PO, Walmart tends to be difficult about disputing them except for a specific scenario. You should review your allowances before shipping your PO.
  • Check with your EDI provider to make sure applicable allowances are being included on invoices.

Can it be Disputed?

Yes, Code 54s can be disputed through the dispute portal if you can prove that the allowance was actually given on the invoice. Otherwise, you will need to reach out to your buyer for assistance with a payback.

The common scenario for invalid code 54s is that your Supplier Agreement states that an allowance is supposed to be given off-invoice, but your EDI provider is actually giving the allowance off-line-item. In this scenario, the correct dollar amount is being withheld from the invoice, just from the wrong place. Disputing through the dispute portal and showing that the correct amount was already withheld can often overturn the deduction.

How to Dispute Invalid Code 54s

For the scenario mentioned above, try to dispute through the Direct Commerce portal first. For other scenarios, the only recourse would be to talk to your Buyer directly.

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