Description
Code 53s are generated when there is a truckload allowance listed on your OSA, but not on the invoice.
How to Prevent Valid Code 53s
Verify all information and terms on your PO prior to fulfilling an order.
Ensure you have written correspondence from your buyer for any special deals.
Review POs before accepting them.
Check with your EDI provider to make sure applicable allowances are being included on invoices.
Can it be Disputed?
Yes, this can be disputed through APDP.
The common scenario for invalid code 53s is that your Supplier Agreement states that an allowance is supposed to be given off-invoice, but your EDI provider is actually giving the allowance off-line-item. In this scenario, the correct dollar amount is being withheld from the invoice, just from the wrong place. Disputing with your buyer and showing that the correct amount was already withheld can often overturn the deduction.
How to Dispute Invalid Code 53s
Navigating to APDP in Retail Link where you can create a dispute, including your Supplier Agreement as supporting documentation.