Fedex Integration with SupplyPike
SupplyPike utilizes a secure integration to pull signed Proofs of Delivery (PODs) from FedEx and attach them to the corresponding deductions.
The only information that you must provide for this integration to retrieve signed Fedex shipping documents is a Fedex account number that is associated with your shipments. Your account number is a nine digit number and appears in the top right of your billing invoice. If you have forgotten your account number please try following this help article from Fedex. There is also another help article from Wal-Mart that may be of use.
FedEx will only return a signed POD if the account number provided was used as either the shipper number or bill-to number on the shipment.
Prepaid suppliers typically use the same FedEx account number as the shipper and bill-to. This number should be available from your internal transportation/warehouse team.
Collect suppliers typically have their own internal FedEx account number that is used as the shipper and a separate FedEx account number provided by Walmart Transportation that is used as the bill-to.
Verifying Account Number
To verify that you have the correct FedEx account number, locate a shipment on www.fedex.com and click Obtain Proof of Delivery. You will then be asked to enter an optional account number.
If you have entered an account number that is associated with the shipment, you will be able to obtain a signed POD.
If you do not enter an account number or enter an invalid account number then no signed POD will be provided.
Requirements
FedEx Account number associated with the shipment
Our standard process is to search by PO number; when you search Fedex by PO Number, you can only search for ship dates in the last 120 days. This means we can only retrieve POD for 120 days prior unless tracking numbers are provided.
If you want documents older than 120 days, a one-time backfill can be run. We ask that you provide us with a spreadsheet that will allow us to run a one-time backfill. Please check out the article that provides the details HERE.
If you ship direct to store, you must use different PO numbers for each shipment to a store. If shipments to different stores are all under the same PO number, our integration will NOT be compatible.
If a customer is able to provide an Excel sheet with Tracking Number, Purchase Order, and Store Number, we can manually run document retrieval and are working on a customer-facing automated solution.
It may take up to 5 days after delivery for a signature to be available