Description
Code 43s are chargebacks typically invoiced from a post audit or from Walmart Accounts Receivable. These charges are for the freight costs that Walmart feels they incurred in error for shipments that should have been shipped as prepaid to a consolidator. Typically the chargeback encompasses multiple shipments across a period of time.
How to Prevent Valid Code 43s
Always ship orders in accordance with your supplier agreement (i.e. - if you are supposed to ship Prepaid, do not request a Collect pickup)
Can it be Disputed?
Since code 43s are usually either from a post audit or AR chargebacks, they can be difficult to win back. However, you should be able to fight the charge in one of two ways:
If received from a post audit, dispute directly with the auditor when you receive notice of the audit, or submit a backup request through the GBS portal
If received via Walmart AR, backup should be available in the High Radius portal, and you can submit a dispute there.
How to Dispute Invalid Code 43s
Supporting Documentation:
Shipping documents proving that all orders in question were shipped in accordance with your supplier agreement
Supplier agreement outlining agreed upon shipping terms