Claim-based vs. Invoice-based Deductions

Why do some deductions have an APIS Claim, while others do not?

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Written by Support
Updated over a week ago

When reviewing your deductions in Deductions Navigator, you might notice that occasionally some deductions do not have an attachment for the claim document from the Accounts Payable Inquiry System (APIS) app. This is due to the way Walmart deducted that money.

Since Walmart's Accounts Payable Deduction Portal (APDP) app requires you to create a dispute from either the claim or the invoice, it's more relevant than ever to understand how deductions originate.

Claim-based Deductions

Typically, an Accounts Payable (AP) deduction will have a claim record in APIS that provides details and backup on what was deducted. These claim records can be found by going to the Claims tab in APIS and searching for the invoice number.

If a claim record is returned for that search, then this is a standard Claim.

Invoice-based deductions

Not all Walmart AP deductions are taken through the standard claim process described above. Occasionally you might see a deduction taken from a check, but when you search for a claim for that deduction, nothing is returned.

These types of deductions are usually identifiable by looking at the microfilm number on the check line. Normal deductions with a claim record will have a short, generic microfilm number such as "000000026", while deductions without a claim record will have a unique microfilm number that is many digits long, like "094160453" or "777770000."

In this case, the only other place in APIS to see that this deduction was taken will be a negative invoice record with that same invoice number.

Disputing in APDP

The information above is important when it comes to creating a dispute in Walmart's APDP app. You must first search for a record to dispute by looking for either a claim or an invoice.

If you have seen a deduction on a check, but you couldn't find it when searching for a claim to dispute, it should be available to dispute against the Invoice.

Deductions Navigator makes this seamless by automatically detecting how a deduction should be disputed and creating the dispute against the correct record in APDP!

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