Description
Code 5 deductions are typically related to EDI noncompliance, especially regarding invoice submission to Kroger. This deduction will be $250 or 1% of the total invoice amount, whichever is greater.
How to Prevent Valid Code 5s
Suppliers that accept Purchase Orders from Kroger will have 90 days to become compliant with receiving Purchase Orders via EDI and transmitting invoices to Kroger via EDI. Ensure that your invoices are sent via EDI to avoid this deduction.
How to Dispute Invalid Code 5s
It is uncommon to dispute code 5 deductions. If Kroger has to process a manually uploaded invoice that was not sent through EDI, this charge is taken.