Suppliers who prefer to interact with Kroger at any level can only do so after acquainting themselves with Supply Chain Vendor Documents listed on the Lavante platform's help menu. These documents contain information on codes such as On Time Delivery Charges.

More importantly, the documents inform suppliers about the applicable Late Shipment (ORAD) fines. When preparing an invoice, the term or code to use would be ORAD, which one needs to understand before submitting any claim.

ORAD stands for "Original Requested Arrival Date," meaning the delivery date listed on the purchase order. Kroger has other compliance requirements regarding the delivery of ordered items, such as on-time and case-fill rates.