Code A034: Unit or Internal Shortage
Krista Nicewarner avatar
Written by Krista Nicewarner
Updated over a week ago


A manual deduction that is issued against an invoice for the difference between the invoice and receipt, of which the majority of difference is due to unit shortage(s) or case pack issue(s).

How to Dispute Invalid Code A034s

Supporting Documentation:

  • Use Accounts Payable Credit/Debit Memo Detail Report

  • Make sure to include an explanation in the note section of your Synergy case.

  • Invoice copy/copies

  • Packing slip

  • Signed POS/POD for Collect or Prepaid shipments.

  • Documentation supporting correct casepack.

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