Code A038: Substitution
Krista Nicewarner avatar
Written by Krista Nicewarner
Updated over a week ago


A manual deduction issued against an invoice for the difference between the invoice and receipt, of which the majority of difference is due to item substitution(s).

How to Dispute Invalid Code A038s

  • Use Accounts Payable Credit/Debit Memo Detail Report.

  • Invoice Copy/copies.

  • Packing slip.

  • Signed BOL if the shipment is Collect.

  • Signed POD if the shipment is Prepaid.

  • Documentation Supporting correct casepack.

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