Code A242: Salvaged
Krista Nicewarner avatar
Written by Krista Nicewarner
Updated over a week ago


For goods destroyed per Return Policy agreement. There is no PO/Invoice number associated with this type of deduction.

Common Ways it is Invalid

  • Incorrect item or not assigned to the correct vendor

  • Incorrect return policy used

  • Incorrect cost used in the deduction

How to Dispute Invalid Code A242s

Create a dispute in Synergy.

Supporting Documentation:

  • Use Accounts Payable Credit/Debit Memo Detail Report

  • Tally Sheet used by Vendors to check in return

  • Documentation supporting correct cost (if disputing for return cost)

  • Copy of Vendor credits for return

  • Written approval from your Target Merchant partner before submission and any supporting documents to prove the charges should be reversed such as the item doesn’t belong to vendor, incorrect item returned, or incorrect return pol-icy supporting documents.

  • For item ownership, simply stating the difference is good enough

  • For policy, provide a screenshot from LaunchPad, Item Maintenance, or VMM

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