Description
For goods destroyed per Return Policy agreement. There is no PO/Invoice number associated with this type of deduction.
Common Ways it is Invalid
Incorrect item or not assigned to the correct vendor
Incorrect return policy used
Incorrect cost used in the deduction
How to Dispute Invalid Code A242s
Create a dispute in Synergy.
Supporting Documentation:
Use Accounts Payable Credit/Debit Memo Detail Report
Tally Sheet used by Vendors to check in return
Documentation supporting correct cost (if disputing for return cost)
Copy of Vendor credits for return
Written approval from your Target Merchant partner before submission and any supporting documents to prove the charges should be reversed such as the item doesn’t belong to vendor, incorrect item returned, or incorrect return pol-icy supporting documents.
For item ownership, simply stating the difference is good enough
For policy, provide a screenshot from LaunchPad, Item Maintenance, or VMM