DM: Debit Memo Chargebacks
Ryan Petty avatar
Written by Ryan Petty
Updated over a week ago


Debit memos are transactions created by Kroger associated to a supplier invoice, reducing what they pay you.

There is typically very little detail associated with these chargebacks provided initially, but you can determine which supplier invoice the debit memo is related to.

To determine your invoice that the chargeback is related to, simply remove the -DM or DM at the end of the debit memo invoice number, and that should leave you with your invoice number. For instance, if the debit memo invoice number is 12345-DM, then it is related to your invoice number of 12345.

You may need to submit a claim on the debit memo to find out more detail. It may be related to a shortage or another deduction code.

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