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Gift Card/Buy Something Get Something
C
Written by Clinton Rhodes
Updated over 2 months ago

Description

Funds to support promotions where Target guest receives Target gift card or a free item with a qualifying purchase. Price is retail price of the free item received by the Target guest.

How to Dispute it:

Contract deductions are disputed through Synergy and can be submitted through SupplyPike. SupplyPike has already performed a validity assessment on contract deductions by reviewing key contract terms, including:

  • contract time frame

  • included items

  • set amount and/or sales calculations

If the contract deduction has been deemed to violate any of the agreed to terms, it will be flagged as likely-invalid.
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To dispute the contract deductions, your dispute reason should call out specifically why the deduction is invalid. If applicable, attach proof documents to the dispute to support the reason the deduction is invalid.

Supporting Documentation

  • Copy of Contract from Target Vendor Income (TVI)

  • Additionally:

    • If disputing due to incorrect calculation: Attach sales data and/or calculations showing the correct contract deduction amount.

    • If duplicate chargeback of another contract: Attach a copy of the duplicative contract from Target Vendor Income (TVI) and included in the description the duplicative chargeback number.

  • Recommended: Any email communication you might have with your target buyer that supports the dispute

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