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Code: RTVS8
A
Written by Abby Mandel
Updated over a week ago

Description

An RTVS8 Return Center deduction is for goods returned to a Target Return Center based on the return policy in Vendor Management and Maintenance (VMM). There is no PO/Invoice number associated with this type of deduction.

The deduction document number is created by using the Shipment ID on the packing slip, adding the RTVS prefix.

Common Ways it is Invalid

  • Incorrect item or not assigned to the correct vendor

  • Incorrect return policy used

  • Incorrect cost used in the deduction

How to Dispute Invalid RTVS8 Returns

Create a dispute in Synergy within Partners Online.

Supporting Documentation:

  • Use Accounts Payable Credit/Debit Memo Detail Report

  • Any supporting documents to prove the charge(s) should be reversed, including but not limited to BOL, Freight Bills, and Proof of Return.

  • For item ownership, simply stating the difference is good enough

  • For policy, provide a screenshot from LaunchPad, Item Maintenance, or VMM

  • For cost, provide proof from Purchase Orders or Invoices

  • Any relevant communication record you have from Target related to an item's policy and/or return deductions not being assessed

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