Description
An RTVS8 Return Center deduction is for goods returned to a Target Return Center based on the return policy in Vendor Management and Maintenance (VMM). There is no PO/Invoice number associated with this type of deduction.
The deduction document number is created by using the Shipment ID on the packing slip, adding the RTVS prefix.
Common Ways it is Invalid
Incorrect item or not assigned to the correct vendor
Incorrect return policy used
Incorrect cost used in the deduction
How to Dispute Invalid RTVS8 Returns
Create a dispute in Synergy within Partners Online.
Supporting Documentation:
Use Accounts Payable Credit/Debit Memo Detail Report
Any supporting documents to prove the charge(s) should be reversed, including but not limited to BOL, Freight Bills, and Proof of Return.
For item ownership, simply stating the difference is good enough
For policy, provide a screenshot from LaunchPad, Item Maintenance, or VMM
For cost, provide proof from Purchase Orders or Invoices
Any relevant communication record you have from Target related to an item's policy and/or return deductions not being assessed