Submit a dispute with one-click disputing

This article provides details on using SupplyPike's one-click disputing feature

Eric Smith avatar
Written by Eric Smith
Updated over a week ago

Looking for more info about what happens to a claim on Walmart's side? Check out this article!

Steps to Submit a Dispute

Deductions Navigator empowers you to submit deduction disputes in just one click. The process is simple:

  1. View a deduction's detail page

  2. Choose the dispute information and documents that you want to send

  3. Click Submit Dispute

The deduction’s status will immediately change to Submitting Dispute... and the dispute will be scheduled to be submitted behind the scenes. As soon as the dispute is successfully submitted in APDP the status will change to Walmart Research.

Receipt in APDP

Dispute submission requests are enqueued and submitted in the order they are received for your company. An individual dispute will typically appear in APDP within seconds. If you are submitting a large volume in a short period of time then it could take several minutes or even a couple of hours for all disputes to be completed, but rest assured that they are on their way. Once a dispute has been received by APDP it will display a status of Walmart Research.

Dispute Failures

If APDP will not accept the dispute for a technical reason, then we immediately stop the process and the status will not change from the original status.

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