Looking for more info about what happens to a claim on Walmart's side? Check out this article!
Steps to Submit a Dispute
The SupplyPike Deductions app empowers you to submit deduction disputes in just one click. The process is simple:
View a deduction's detail page
Choose the dispute information and documents that you want to send.
Click Submit Dispute
The deduction’s status will immediately change to Submitting Dispute... and the dispute will be scheduled to be submitted behind the scenes. As soon as the dispute is successfully submitted in APDP the status will change to Walmart Research.
Receipt in APDP
Dispute submission requests are enqueued and submitted in the order they are received for your company. An individual dispute will typically appear in APDP within seconds. If you are submitting a large volume in a short period of time then it could take several minutes or even a couple of hours for all disputes to be completed, but rest assured that they are on their way. Once a dispute has been received by APDP it will display a status of Walmart Research.
Dispute Failures
If APDP does not accept the dispute for a technical reason, then we immediately stop the process, and the status will not change from the original status.
