Description
A deduction by omission. This is a code Target assigns to Synergy cases when Unpaid Invoices are disputed.
We are using this code in Deductions Navigator: Target before they're disputed to bring visibility, clarity, and easy tracking to the situation of unpaid invoices.
Learn more about Target Unpaid Invoices and how we handle them at SupplyPike here.
On our Dashboard, this code will show any currently Past Due invoices as well as any invoice that has been disputed in Synergy.
How to Dispute Invalid Unpaid Invoices
Create a dispute case in Synergy.
Supporting Documentation:
Invoice copy
Any sort of proof of shipment or delivery
Target's Delivery Receipt (often unavailable, and best if you can get it)
Signed BOL if the shipment is Collect
Signed POD if the shipment is Prepaid
856 Advanced Ship Notice (ASN)