For codes where Kroger requires specific documents to submit a dispute, SupplyPike will now callout the required documents and only allow disputing if all required documents are attached. Use the readiness filter to easily see which deductions are ready to dispute & which ones need further documentation!

New List View buckets launched with the goal to help suppliers effectively manage and prioritize deductions to ensure suppliers go after every dollar they're owed!

To reduce workflow complexity, we are sunsetting the 'Will Not Dispute' status. The 'Will Not Dispute'/'Enable Dispute Actions' buttons will be updated to instead show the options to 'Archived'/'Unarchive'.

The time for 'Kroger data last synced at' now displays the last time SupplyPike checked for new data from Kroger, whether new data was found or not. All your data in SupplyPike should reflect what was available from Kroger at that time!

Freshened up the charts on the dashboard. Deductions by Status, Deductions by Amount, and the trended chart now match style with our other apps. The Deductions Over Time chart is especially nice from a color and function standpoint. Go take a look to see your trends!

We updated the filters on the dashboard to be “sticky”. Now as you scroll down, the Date filter (and a future Code filter like our other apps) follows you down the page. No more scrolling back up to adjust filters as you view the aggregated charts.

Swapped out UPC # for Claim # on the List View of Deductions. Now you can see Claim numbers without having to click into a deduction’s detail page or exporting.

You can now edit the attachments on denied disputes to assist with re-disputing.

Updated the display of the last updated timestamp to be more consistent with our other retailers. Now only shows on the Dashboard.

Improved security for the Kroger application.

Support Kroger's new Partner Pass portal.

Fixed a bug that prevented some users from seeing the last updated timestamp.

Made some changes to how we work with PRGX in order to be better stewards of the connection, to provide more reliable service to suppliers, and to prepare for Kroger's upcoming Partner Pass transition.

Updated the app to include the new left navigation for getting around the SupplyPike app ecosystem.

Added the useful 'Disputed through SupplyPike' filter seen in our other deductions products.

Updated several elements of our UI to be more inline with our other retailer products.

Small language update for Auto Dispute making it clear that you're setting a limit and not a threshold.

Auto Disputing is here! Make sure to check your Supplier Settings via the gear icon in the upper right of the app, right next to your company name.

Several small changes to improve disputing, more foundation for upcoming auto-dispute feature, and associations between data.

Re-disputing added! Get back in the game after Kroger denies a dispute and there are still less than 180 days from the deduction date.

Fixed a small typo in the confirmation message for bulk disputing.

Code 7s are now included in the export. Now it will be easier for you to keep an eye on which items might be getting swapped by Kroger and also potential overage items.

SupplyPike wants you to be able to recover every invalid deduction possible, but we realize that you may not want to dispute valid deductions. Now, you can automatically archive certain Kroger deduction codes so that these codes go straight to your Archived or All Deductions tab, and never appear in your Actionable list. This may be useful on Promotional Allowances or Collect Pickup Allowances if you or your team never disputes them.
​Learn more here about Auto Archive.

Now, you can set custom default claim descriptions for each major claim type, so that new deductions of that type have the default dispute description entered automatically with your custom default.
For example, if you wish to dispute shortage deductions with the same claim description each time, you can set this up in advance in your Settings, and it will automatically be applied to all future shortage deductions.
​Learn more about Default Claim Descriptions.

Resolved an issue where a claim for a different deduction code on the same invoice was showing on the Deduction Details page in certain scenarios.

An issue was resolved related to bulk disputing stating that the claim type was missing on certain deductions.

Now, when disputing multiple shortage codes together, the claim description will default to the currently visible shortage deduction.

An issue was resolved related to submitting disputes.

An issue was resolved related to the Ready to Dispute filter sometimes showing a deduction as ready incorrectly.

The deductions list view has been improved to load faster.

An issue was resolved related to submitting disputes.

You can now filter your deductions by those that contain all recommended proof documentation with the new Dispute Readiness filter. This filter returns every deduction that has its recommended proof documentation based on the deduction code. This does not indicate if the deduction is valid or not.

Now, the Deduction Details page will indicate if you are missing recommended proof document to dispute, based on the code of the deduction and what has already been attached to this deduction.

Additional ORAD compliance charges are now being pulled in to SupplyPike related to Late Shipments or Case Fill Fines.

Performance was improved on the Deductions list page to load deductions faster.

A default claim type is now supplied for ORAD - Late Shipment, ORAD - Case Fill Fine, and Code 8 deduction types, so you no longer have to manually select one.

Now, overage deductions (code 7s) will be automatically netted against code 6 shortage deductions to create a net deduction, so the deduction and any dispute will be accurate to the final deduction amount between these 2 codes. Read more here.

Comments added to a claim from SupplyPike will now show as "Submitting" while they are being submitted to Lavante, and updated to a date & time when confirmed as submitted.

SupplyPike will now show deductions that are taken without deduction codes. In Lavante, these show up with a "-DM" for Debit Memo at the end of your invoice number, and a negative amount applied to checks. These deductions can be disputed through SupplyPike as well.

SupplyPike will now tell you when you dispute one shortage code if there is another shortage code on the same invoice with the ability to combine them into one dispute. Lavante limits suppliers to one pending invoice of the same claim type at a time, so we recommend disputing shortage codes together into one dispute.

You can now view and dispute ORAD compliance charges in SupplyPike! These include ORAD - Late Delivery, ORAD - Case Fill Fine, and other similar compliance charges. These will be shown on the Dashboard, Deduction list view, and the Details page where you can view details such as DC, arrival date, due date, fill rate, and more.

Updated file size limit to 30 MBs on attachments submitted to Lavante.

The deduction code filter in the Deductions list view now includes the deduction code descriptions for better clarity of each code.

You can now filter to all deductions with a claim submission failure. Failures can happen if the Lavante access expired or other intermittent Lavante issues. To access this filter in the Deductions list view, click More Filters, then Failed Submissions.

You can now filter the Deductions list view by Claim Type.

An update has been made to make it clearer when a claim update is still being submitted on a Pending Kroger claim.

The Other Deductions on this Invoice on Deduction Details has been updated to show you the total deduction amount among all other deduction codes on the invoice.

You can now track the total amounts Disputed through SupplyPike, as well as how much of that amount has been Approved at the top of the Dashboard page.

You can now add, edit, and delete comments on Claims submitted to Lavante. This allows you to ask Public Questions or submit a Public Comment on an existing claim.

Historical deductions including all Actionable and In Progress deductions should now all have a PDF of the Invoice Payment record from Lavante.

Additional columns are now included on the Deductions and Deduction Line exports including Disputed Through SupplyPike and Document columns indicating the types of documents on each deduction and claim.

Resolved an issue where sometimes the payback Payment Reference Number and Settlement Date were not showing on Partially Paid claims.

You can now view Deduction History on your Deduction Details page in the bottom left corner. This includes when the deduction was created, claim submission dates, and claim update dates and details.

Resolved an issue submitting certain claims.

It is now possible to bulk dispute Kroger deductions! To start a bulk dispute, go to the Deductions list view, and check any number of deductions or use the Check All box at the top of the deduction list. Once you have Actionable deductions selected, click on Submit Disputes. Deductions will be disputed in Lavante within seconds or minutes of submission from SupplyPike.

Resolved an issue where sometimes the payback Payment Reference Number and Settlement Date were not showing on fully Paid claims.

New deductions created in SupplyPike will now automatically include a PDF of the Invoice Payment record from Lavante for your viewing reference and to optionally include on claims.

You can now view Denied amount and date on the Deductions list view.

The Deduction Details page has been updated for Pending Vendor claims to include Lavante requested update info. This generally represents why Kroger/Lavante has placed the claim into Pending Vendor status and what you should do to update it.

An update was made so that only checked documents on the Deduction Detail page will be submitted when submitting a claim to Lavante.

The Dates filter at the top of the Deductions list view has been updated to break out "Closed" into two separate filters for Paid and Denied, so that you can filter to only Paid claims within a certain date range, or Denied claims within a certain date range.

You can now store Internal Notes on the Kroger Deduction Detail page so that you can store relevant research or other info on the deduction.

You can now bulk update deductions to add a document to all selected deductions on the Deductions list view.

You can now bulk update deductions to archive or unarchive all selected deductions on the Deductions list view.

You can now bulk update deductions to edit the Claim Description on all selected deductions on the Deductions list view.

You can now filter your deductions by those with or without certain document types.

Documents on the Deduction Detail page should now show the assigned document type on each document.