SPS Revenue Recovery

Recoveries Dashboard

Carter King

Krista Nicewarner

Support

Account setup, user management, settings, and more.

Access your SupplyPike account settings to update your profile, integrations, team access, and activity feed notifications.

Account Settings

Instructions for inviting new team members to SPS Revenue Recovery.

Add additional users to SPS Revenue Recovery

Edit user settings and remove users from your company's profile.

Edit user permissions or remove a user

How to add credentials in SupplyPike for a new carrier shipping document integration.

Adding a Shipping Document Integration

Instructions for updating your integration in the SupplyPike app.

Update your SupplyPike Integrations

Adding High Radius Credentials allows you to dispute Walmart OTIF fines and view and dispute all A/R chargebacks.

Adding High Radius Credentials

Add an integration with the Walmart Transportation Portal. This allows OTIF Radar to match transportation portal tickets to POs.

Add a Walmart Transportation Portal Integration

Learn all about the new metrics showing the health of your disputing process beyond simple money disputed and won back.

Health Metrics

Learn about available authentication methods to use SupplyPike

Enterprise SSO

Weekly Summary Email

Clinton Rhodes

Getting Started with SPS Revenue Recovery

This article describes the metrics found in the RevLoss Summary Dashboard.

RevLoss Summary Metrics

RevLoss Summary General FAQs

RevLoss Summary Categories

SPS Revenue Recovery Homepage

Learn how to connect your Home Depot data to SupplyPike

Home Depot | Integrate Supplier Hub to SupplyPike

Learn how to connect your CVS data to SupplyPike

CVS | Integrate SAP Vendor Portal to SupplyPike

Nico Mason

Integration Best Practices

How do I change my password?

Learn how to set up PingFederate as your SupplyPike IdP

Enterprise SSO - PingFederate SAML

Recommended Browsers & Resolutions

Kanat Bekt

Frequently Asked Questions

How to Use SupplyPike Report Builder

Information on the SupplyPike Report Builder feature

Report Builder

Additional Questions? Email us at <a href="mailto:recoverysupport@spscommerce.com" rel="nofollow noopener noreferrer" target="_blank">recoverysupport@spscommerce.com</a>.

Find answers and get help from Intercom Support and Community Experts

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